If the exact model is not available, the replacement will be of like kind and quality. Replacement of ‘accessories’ may be with generic or non-original manufacturer accessories. Reconditioned equipment may have minor cosmetic flaws. Service requests may be fulfilled with new or reconditioned equipment. PLEASE READ THE SERVICE CONTRACT AND INSURANCE POLICY (IF APPLICABLE) CAREFULLY TO DETERMINE YOUR RIGHTS, DUTIES AND WHAT IS AND IS NOT PROTECTED. We will not cover loss or damage caused directly or indirectly by any of the exclusions listed in the Service Contract and/or Insurance Policy. Please refer to this website for the most current information. This Program may change or be modified during your term. are not parties to the insurance contract. The insurance contract is between you and Zurich Insurance Company Ltd (Canadian Branch). In Quebec, the Program is an insurance offering.įor Mobile Protection Plan Plus featuring AppleCare Services, protection for loss, theft, accidental damage (including liquid damage), and warranty malfunctions, including where the capacity of the battery to hold a charge is less than 80%, is underwritten by Zurich Insurance Company Ltd (Canadian Branch) pursuant to an insurance policy. The insurance provides protection for lost, stolen, and accidental damage and is underwritten by AIG Insurance Company of Canada. If you reside in Manitoba or Saskatchewan, Mobile Protection Plan Plus featuring AppleCare Services is a combination of insurance and service contract. The Service Request/Claim Conversion Fee is the difference between the iPhone screen repair Processing Fee/Deductible and the All other damage iPhone repair Processing Fee/Deductible and is payable if additional damage beyond the screen is found or if the device cannot be repaired and you elect to have it replaced.įor Mobile Protection Plan Plus featuring AppleCare Services, protection includes loss, theft, accidental damage (including liquid damage), and warranty malfunctions, including where the capacity of the battery to hold a charge is less than 80%. If your protected device is returned with the locking feature enabled, you may be charged a Locked Device Fee of up to the amount of the unsubsidized, new retail price of the enrolled device at the time of enrollment.Ī No Trouble Found Fee of $100 may be charged if you are approved for a Service Request/Claim and no trouble is found with the device you return to us or bring in for repair. ![]() If your original equipment is not received within forty-five (45) days, you will be charged a Non-Return Equipment Fee of up to the unsubsidized, new retail price of the enrolled device at the time of enrollment. are not parties to the insurance contract.Īre there other fees I should know about?Īdditional fees you may be subject to are: Non-Return Fee, Locked Device Fee, Service Request/Claim Conversion Fee, and No Trouble Found Fee. For Mobile Protection Plan Plus, the insurance provides protection for loss, theft, malfunctions (after the manufacturer's warranty expires), and accidental physical and liquid damage and is underwritten by Zurich Insurance Company Ltd (Canadian Branch). For Mobile Protection Plan, the insurance provides protection for malfunction (after the manufacturer's warranty expires), and accidental physical and liquid damage and is underwritten by Zurich Insurance Company Ltd (Canadian Branch). If you reside in Quebec, your Mobile Protection program is provided pursuant to an insurance policy. The insurance portion of your protection is a contract between you and AIG Insurance Company of Canada and not Likewize or GLENTEL Inc. For Mobile Protection Plan Plus, the insurance provides protection for loss, theft, and accidental damage and is underwritten by AIG Insurance Company of Canada. For Mobile Protection Plan, the insurance provides protection for accidental damage and is underwritten by AIG Insurance Company of Canada. ![]() If you reside in Manitoba or Saskatchewan, your Mobile Protection program is a combination of insurance and service contract. For Mobile Protection Plan, protection includes malfunction (after the manufacturer's warranty expires), and accidental physical and liquid damage.įor Mobile Protection Plan Plus, protection includes loss, theft, malfunctions (after the manufacturer's warranty expires), and accidental physical and liquid damage.
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